Market research 

• Early trend recognition
•  Determine customer needs - Identify opportunities
•  Search engine analysis
•  Evaluate product potential

Product development and designs

• Prototyping 

• Discuss realization 
• Develop packaging design 
• Estimate resource requirements
• Select sustainable materials

Sourcing

• Access to the international manufacturer network
• High priority for manufacturers due to scalability
• Reliable implementation of all specifications
• Optimal capacity planning

Import

• Electronic import workflow
• Ensure smooth logistics processes
• Fast delivery performance
• Transparent and low-cost structure

Marketing

• Marketing professionals
• Brand development (naming to packaging design)
• Target group analysis
• Pricing strategies
• Search engine marketing
• Corporate identity
• Content marketing

Sales

• Omni-channel strategy
• Listing on the most important digital marketplaces
• Prominent product placement in food retail and DIY stores
• Online brand stores for top brands

Fulfillment

• Many years of fulfillment experience
• Optimized warehouse management
• Fast, needs-based delivery
• Compensation for capacity fluctuations
• CO2 neutral shipping

Customer service 

• Customer satisfaction as a basis for success
• Customer care center
• Intensive training
• Customer support in all phases of the purchase process
• Full customer information
• Customer contact via all common media